Job Responsibilities: Data Entry Representative
Salary: $20-30/Hour
Company: Walgreens
Location: Little Rock, USA
Educational Requirements: Bachelor's Degree
Process precis:
In accordance with country and federal guidelines, performs data access and patient registration. Responsible for the decision of 1/3 party rejects and responding to high volume client inquiries, operating under direct supervision. Follows widespread running methods and plays obligations in accordance with business enterprise guidelines and tactics. Answerable for the usage of pharmacy structures to gain affected person and drug facts. Obligations may additionally range based on the assigned branch.
Activity obligations:
- The use of Walgreens prescription statistics access strategies and suggestions, approaches new affected person registration by using getting into facts into suitable device. Handles affected person prescription requests inside HIPAA hints and enters top off orders for processing. Troubleshoots to acquire missing prescription facts, and interprets scientific abbreviations (SIG codes). Resolves all facts access associated exceptions.
- Handles correspondence to patients (inbound calls, chats, emails) and makes outbound calls to prescribers and sufferers as needed.
- Resolves third birthday party Rejects with the aid of reviewing, gathering statistics, making corrections and resubmitting for processing in step with person plan necessities. Makes telephone calls to insurers and others to reap facts, advantage override approval or in any other case solve the third party Rejects.
- Provides assistance to Pharmacists, both the ones in the facility and those at other places. Identifies and communicates issues to senior level staff as appropriate.
- Ought to obtain lively technician license or certification inside the first ninety days, and keep an active technician license or certification.
Basic qualifications
- 18 years of age or older
- Excessive school diploma or GED.
- Basic stage pc skills (for example: start up and shut down laptop, use mouse to point and click, start and near applications, switch between applications, keep documents, print documents and/or get admission to records online).
- Fundamental search engines competencies to consist of opening a browser, typing in URLs in an appropriate location, the use of a seek engine, bookmarking a site, navigating the use of lower back/ahead/forestall buttons, and filling out paperwork on line.
- Intermediate level keyboarding abilities (as a minimum 25 WPM, touch typing, formatting documents).
- Talk efficiently in writing and verbally.
Favored qualifications
- At least 1 12 months of pharmacy technician revel in in a retail or name middle surroundings.
- At the least 18 months as a pharmacy technician with a certificate/registration via kingdom as granted by means of the nation board for Pharmacy or nationally diagnosed certification enterprise.
- Experience providing customer service to internal and outside clients, including meeting great requirements for services, and assessment of client pride.
- Intermediate to superior level keyboarding competencies (at the least 35 WPM, touch typing, formatting files).
- Fluency in Spanish and English.
