E-Commerce Manager

Full job description

Ecommerce Manager

Are you an innovative, energetic team player? Are you passionate about rapidly growing ecommerce sales? We are looking for an Ecommerce Manager to join our highly motivated and talented ecommerce team.

UMA is a leading importer, wholesaler and ecommerce partner for furniture and home decor. The company works with factories across the globe from China, India, Indonesia, Vietnam, Philippines, Mexico, Turkey, Spain, and South Africa. UMA has created distinct brands on over 30 top omni-channel ecommerce sites including Walmart, Target, Home Depot, Lowe’s, Kohl’s, Bed Bath & Beyond, Nordstrom Rack, Kirkland’s, Living Spaces and more.

Job Description and Responsibilities

Dropship Business Management:

· Manage the dropship business with partners such as Kohl's, Living Spaces, Ashley, and others.

System Management:

· Understand and proficiently use all UMA and partner systems to ensure efficient operation of e-commerce platforms.

Task Execution:

· Efficiently execute delegated tasks with strong time management skills and meticulous attention to detail.

Product and Order Management:

· Oversee the daily management of orders and inventory flow processes to ensure smooth operations.

· Coordinate the timely addition of new products across all assigned e-commerce platforms.

· Respond to customer reviews and inquiries across all assigned e-commerce platforms to maintain positive customer relationships.

Content Management:

· Regularly update and maintain e-commerce content to ensure accuracy and relevance.

· Collaborate with the content team to proactively enhance UMA's e-commerce content.

Reporting and Analysis:

· Utilize tools to analyze sales data and identify key performance indicators.

· Translate data findings into actionable recommendations and strategies to improve sales performance.

· Ensure that reports are accurate, comprehensive, and presented in a clear and understandable format.

· Collaborate with other team members to gather necessary data and information for reports.

· Present accurate findings and recommendations in regular meetings with management.

Communication and Collaboration:

· Attend and actively participate in daily audio/video calls and meetings as per managerial requirements.

Training and Support:

· Assist in the training of e-commerce assistants and perform other periodic support tasks as delegated by management.

Reporting Structure:

· Reports to the Director of E-commerce and collaborates with E-commerce Managers and Assistants.

This position will work out of our Compton, Ca office

Qualifications:

· Bachelor's degree.

· Proven experience in e-commerce operations or related field.

· Strong understanding of e-commerce platforms and systems.

· Excellent communication and interpersonal skills.

· Ability to work efficiently in a fast-paced environment.

· Proficiency in Microsoft Office Suite and e-commerce software.

· Analytical and problem-solving abilities.

UMA, Enterprises is an equal opportunity employer. We recruit, employ, compensate, develop, and promote regardless of race, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, and other protected status as required by applicable law.

Job Type: Full-time

Pay: $67,000.00 - $68,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you have Proficiency in Microsoft Office Suite and e-commerce software?

Education:

• Bachelor's (Preferred)

Experience:

• Ecommerce: 2 years (Required)

Work Location: In person

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.