ED, Marketing Operations

Full job description

Why USAA?

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

Lead team of marketing professionals that drive critical foundation work on behalf of the Marketing organization. The leader of this team will be expected to critically think through complex contracts, streamline and automate processes and control, represent audits on behalf of Marketing, manage budget, and evolve/upskill a team of professionals to be experts in the space that they are accountable to. This leader will have to navigate and influence across a complex organization.

What you’ll do:

• Directly manages individual contributors and/or people managers within a sub functional team.

• Performs workload management and prioritization duties in support of operations for the functional area assigned.

• Demonstrates executive level thought leadership, strategy development, and operational planning.

• Applies subject matter expert functional knowledge to lead subordinate workers in producing work deliverables in support of departmental initiatives.

• Leads broad functional projects.

• Develops functional policies, procedures and guidelines.

• Identifies opportunities and facilitates major improvements to processes and systems.

• Performs highly complex tasks under minimal supervision and has discretion to deviate from established procedures and guidelines.

• Serves in an executive leadership capacity and has responsibility for performance management and professional development activities for subordinate workers.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor’s Degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

• 10 or more years of progressive marketing related experience developing strategies, managing major initiatives and delivering results within a complex matrix environment required.

• 4 or more years of people leadership experience in building, managing and/or developing high-performing teams required.

• Experience collaborating with key resources and stakeholders, influencing decisions and managing work to achieve strategic goals required.

• Executive-level business acumen in the areas of business operations, industry practices and emerging trends required.

What sets you apart:

• Contract management experience

• Streamlining and automation of process/controls

• Experience with regulatory audits related to marketing practices

• Management of policies

• Enablement experience at Fortune 200 organization

• Financial and Insurance industry experience

What we offer:

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $163,880.00 - 294,980.00.

Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.

Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.