Information Systems Analyst 3 (7309U) - Mechanical Engineering

Full job description

Information Systems Analyst 3 (7309U) - Mechanical Engineering About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles , our Principles of Community , and our Strategic Plan .

At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu .

Departmental Overview

The College of Engineering at UC Berkeley is recognized for its educational and research excellence, consistently ranking among the top three Engineering colleges in the United States. With more than 220 regular faculty members, 1600 graduate students, and 2,700 undergraduate students located in seven academic departments, Engineering is the second largest college on the Berkeley campus. Operating expenditures for the College as a whole are close to $200 million annually.

The Department of Mechanical Engineering (ME) is a large academic department within the College of Engineering with 38 faculty, 7 Professors of the Graduate School, one professor-in-residence, four adjunct faculty, 25 career staff, 85 visiting researchers, four post-doctoral scholars, and six joint appointments from other departments who collaborate on teaching and research. ME has approximately 1,210 students of which: 750 are undergraduates, 200 PhD, 180 Masters, and 80 Aerospace Engineering program students. The Department is actively engaged in teaching and research in the disciplines of Biomechanical Engineering, Controls, Design, Dynamics, Energy Science and Technology, Fluids, Manufacturing, Materials, Mechanics, MEMS and Nano, Ocean Engineering, Robotics, and Aerospace Engineering with research and instructional laboratories in Etcheverry Hall, Hesse Hall, and the Richmond Field Station. Mechanical Engineering's Technical & Instructional Support Group consists of 10 career technical staff and forms the primary support to research and instructional laboratories, and the student access machine shop.

The Information Systems Analyst manages the Mechanical Engineering department's administrative and instructional computing and audiovisual systems, and provides in-person technical support to faculty, staff, and students.

Application Review Date

The First Review Date for this job is: May 23, 2024 - Open Until Filled

Responsibilities

System Administration

Manage Windows workstations running specialized engineering software for in-person instructional computer lab use or for remote access. Update workstation disk images yearly, and install additional software during semester via GPO, scripting, or other automated methods.
Manage Windows license servers for software used across several departments, and manage software licenses, working with faculty and software vendors to ensure timely license renewal.
Manage staff MacOS and Windows computers, including laptops used off site.
Manage Windows servers, Active Directory users, computers, security groups, and Group Policy for departmental IT infrastructure.
Manage desktop printers, shared multifunction copiers, copier user accounts, and print quotas for students in instructional computer labs.
Resolve campus network security notifications.
Ensure departmental compliance with campus IT policies.
Write and maintain internal documentation in Confluence wiki.
End User Technical Support

Serve as primary contact for department end user technical support. Assist faculty, staff, and students with computer hardware, Zoom, Google Suite, Box, VPN, DocuSignWi-Fi and Ethernet, cardkey access, telecom, etc.
Provide IT and AV technical support for department events such as advisory board meetings.
Manage loans of tablets and other computing hardware for instructors.
Perform ergonomic workstation evaluations for employees.
Technology Service Integration

Initiate and conduct product research and implement solutions that improve the effectiveness and efficiency of department business processes.
Provide local expertise for campus bConnected systems such as Google Suite (email, calendar, storage, mailing lists), Box (storage), DocuSign, and Zoom.
Manage departmental Google SPA (role) accounts, Google calendars, Google Drive shared drives, and department email lists.
Manage department usage of campus IT services such as NetApp storage, virtual servers, and campus data network.
Select and purchase computer and audiovisual hardware.
Audiovisual Support