Job Responsibilities: IT Manager
Salary: $20-30/Hour
Company: Delta Airlines
Location: USA
Educational Requirements: Bachelor's Degree
Full Job Description:
Reservation Services - IT Customer Support is looking for a leader to help, drive and help shape IT strategy and delivery using the Delta AWS environment and other modern technologies. This leader will focus on providing the best technology solutions in the business reservation sector, which consists of more than 8,000 front-line professionals interacting with millions of Delta customers. These technology solutions are a key factor in ensuring Delta achieves its revenue, customer service and future growth goals. This leader will be responsible for delivering appropriate technology solutions to meet business needs on time, within allocated budget, while ensuring technology solutions meet technical and performance standards set by Delta Information Technology. This leader will drive new technology initiatives of critical business strategy, improve existing technology solutions, and support and manage technology projects.
How you can help us continue to grow (focus on key services):
Lead an agile technical team that delivers secure, reliable and scalable solutions to meet business needs and priorities
Leads team thinking, strategy, planning, analysis and execution within and across technical teams in a critical manner.
Provide technical guidance to ensure technical solutions comply with Delta Air Lines approved standards, security requirements and data privacy requirements.
Ensure optimal performance through operational flow sheets, incident management playbooks, dashboards, time management, and effective response to production disruptions.
Invite members to work privately in the cloud; continuous monitoring of organizational structure and skills
Support continuous learning and building team skills, ensuring the team is focused on the right skills
Leads the hiring and management of contractors within the organization to retain and promote top talent, building a team that can meet business needs.
Collaborates and builds relationships with managers in all areas to ensure continuous improvement and best practices
An important partner and buyers focus on meeting business needs to support the project, focus on the ability to adapt to changing business needs.
Promotes collaboration with team members to ensure consistency across skill groups
Facilitates professional development without providing specific project direction - oversees and promotes team performance
Our culture is rooted in a shared commitment to living our values - stewardship, integrity, sustainability, servant leadership and teamwork - every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our goal to share success with Delta employees. A career at Delta gives you the opportunity to see the world while earning great pay and benefits to help you continue to climb the path to:
Competitive salaries, company profit sharing programs and performance incentives
401(k) and generous company contributions up to 9%
paid leave, including vacation, statutory leave, paid personal time, maternity and parental leave
Comprehensive health benefits including health, dental, vision, short/long term disability and life insurance benefits
Family care assistance through fertility support, breastfeeding and breastfeeding, breastfeeding support, supportive care and programs that help loved ones at all levels.
Comprehensive wellness programs to support physical, emotional, social and financial health, including access to employee assistance programs that provide support for you and everyone in your family, free tuition and many supportive resources mental health.
There is also the possibility of domestic and international flights available for eligible employees and family members
Career development programs to achieve your long-term career goals
A global partnership to engage in community projects and new initiatives created to focus on sustainability and reducing our carbon footprint
A resource group created to connect like-minded users to promote participation, provide ideas and help implement strategies
Payments and hosting fees from the Platform are non-stop
Access to more than 500 savings, special savings and voluntary benefits through Deltaperks, such as car rentals and hotels, cars, home and pet insurance, legal services and childcare.
