Key Account Representative

Full job description

Key Account Rep

Job Summary

The Key Account Representative (KAR) for JustFoodForDogs (JFFD) will be solely focused and accountable for creating and managing strong working relationships with our National Account’s retail locations in a given strategic market. This role is focused on partnering with store level retail partners to grow JFFD’s sales and brand presence in the marketplace. This KAR will be critically aware of industry best practices with a focus on top level merchandising, highlighting opportunities within the JFFD store set while effectively promoting company products. Exceptional communication and collaboration are paramount when working with JFFD’s National Account leadership and Regional Operation Team.

What You'd Do

• Build and maintain strong relationships with every location inside your designated market through activating “Top Store Visit Standards” by developing a monthly store visit schedule to achieve 100% market coverage; Visit each location in defined market with a 4x per month frequency
• Track and maintain metrics defined under the Field Program (JFFD’s standards), through minimum number defined of store visits, training sessions, and client/employee conversions.
• Increase distribution by way of inventory merchandising excellence; work with Store Leadership to ensure proper counts/stock of JFFD products
• Model and support Petco in the delivery of consistent merchandising to plan-o-gram (POG), restocking and periodic automatic preplacement (PAR) setting techniques to maintain optimal visual presence for clients at all times
• Model desired in store behaviors to drive customer experience, including model client service and JFFD hospitality-centric engagement. Assist staff in ability to demonstrate consistent customer service standards
• Align with Store Leadership: Review and demonstrate knowledge of store(s) sales targets vs point of sale (POS) weekly, monthly, and quarterly numbers
• Identify off-shelf/off-pantry opportunities in store in coordination with Store Leadership
• Serve as a primary contact for our National Account locations in your set market
• Partner with Pantry Area Managers and Pantry Sales Partners from time to time in various initiatives to drive market performance in overlapping geographies

What You'd Bring to the Bowl

• Proven ability and excellent skills in building relationships, analyzing information and data, making inform-based recommendations, and troubleshooting
• Highly organized with ability to manage priorities
• Ability to lift up to 50lbs at a time, stand or sit for extended periods of time, handle and transport frozen and ambient products, and push, pull or lift various retail functional equipment and fixtures

Who We Are

Join us in the movement to ensure longer and healthier lives for dogs and cats. JustFoodForDogs is breaking new ground in the world of pet food! Vet-developed and recommended, we started cooking our whole food; human-grade, nutritionally balanced meals in Newport Beach in 2010 and we now have over 50 locations with continuing growth plans. We offer best in class benefits, health, dental, vision, 401k, Pet Insurance and Employee Discounts on our food and supplements. Learn more about what we do at www.justfoodfordogs.com.

Our Core Values - TEAMwork

Transparency – From the ingredients to monthly company hosted townhall meetings; JustFoodForDogs is committed to transparency.

Evolution with Empathy – JustFoodForDogs is committed to adapting as the needs of pet’s change. We view evolution as necessary growth. We’re relentlessly dedicated pioneers of health and wellness for pets and we will never, under any circumstances, stop asking our founding question: “Is there a better way?” for pets, customers, employees & partners

Advocates for pet health – JustFoodForDogs is committed to honoring pet life through support of rescue efforts & driving positive change within the pet food industry

Mission driven decision making – We’ve made it our mission at JustFoodForDogs to improve the length and quality of life for as many pets as possible—through real food and nutrition.

JUSTFOODFORDOGS is an Equal Opportunity Employer. JUSTFOODFORDOGS does not discriminate due to race, color, creed, religion, sex, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability, unemployment status or any other legally protected basis, and to the extent permitted by law. Qualified candidates of diverse ethnic and racial backgrounds are encouraged to apply for vacant positions at all levels.