Mail Services Associate

Full job description

Mail Services Associate

Job ID

166094

Posted

06-May-2024

Service line

GWS Segment

Role type

Full-time

Areas of Interest

Administrative, Customer Service

Location(s)

Mountain View - California - United States of America

Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it.

Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host’s scalable product suite includes concierge-quality services provided by dedicated CBRE “hosts”; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.

The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.

Job Role

The Mail Services Associate is crucial to the processing, preparation, and delivery of mail throughout Host-supported locations. They maintain a detailed daily schedule for the delivery of mail, packages, copy products and stationery, and ensure that items are mailed and delivered quickly and efficiently. Responsible for stocking mail and postage supplies, inspecting deliveries and processing shipment requests.

This associate safeguards deliveries from damage and tampering, in addition to other duties such as responding to production needs.

What You'll Do

Deliver mail, packages, copy products and stationery to assigned group/location per daily schedule. Ensure that all packages received/delivered are shipped and/or delivered same day.

Audit delivery invoices. Approve or reject deliveries based on inspections. Check for contraband. Ensure all shipped packages are adequately protected against damage.

Process shipment request with vendor, advise package owner of arrangements. Apply appropriate postage amounts and required identification to outgoing mail and packages.

Stock copy rooms and provide first response for copier fleet production needs such as clearing jams (no tool repairs) and resolving if a technician is needed.

Other duties may include but are not limited to monitoring on-line production/copy requests, setup of conference rooms for client meetings, and answer telephones, direct calls, and take messages.

What You'll Need

High school graduate or GED required and a minimum of 1 - 2 years of related work experience in warehouse, shipping and receiving.

Ability to comprehend, interpret, and write instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to present information to an internal department and/or large groups of employees.

Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.

Requires basic knowledge of financial terms and principles and calculate simple figures such as percentages. Ability to address problems in standard situations. Requires basic analytical skills.

Intermediate skills with Microsoft Office Suite, handheld mobile technologies, and applications.

Physical ability to assist with warehouse operations. Able to lift 50 lbs.

Get Ready for an EXCITING career with CBRE!

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Mail Services Associate position is $ per hour and the maximum salary for the position is $27.20 per hour. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

Host

Host is a service line of CBRE, the world's largest commercial real estate organization. Our mission is to increase individual well-being, personal productivity and organizational effectiveness through people-led, technology-enabled services. Put simply: our goal is to help people work smarter and delight in doing it.

Our experience offering connects employees to their environments - via technology, amenities, and communities that matter the most. Host’s scalable product suite includes concierge-quality services provided by talented CBRE “hosts”; world-class customer service training and certification; and a powerful, enterprise-grade technology platform.

The platform, which can be tailored to specific client requirements, features a robust mobile experience that allows users to navigate the workplace, schedule meetings with colleagues, reserve workspaces, use food and beverage services, and access building and concierge services.

Find out more