Job Responsibilities: Manager
Salary: $20-30/Hour
Company: American Express
Location: USA
Educational Requirements: Bachelor's Degree
Full Job Description:
At American Express, you will be recognized for your commitment, leadership and influence. Everyone who works together has the opportunity to participate in the success of the company. Together, we will win as a team, and strive to uphold our company values and our strong commitment to support and deliver the best customer experience in the world every day. And we will do this with integrity and an environment where everyone is seen, heard and felt.
Join #TeamAmex and let's lead the way together. As a marketer for one of the world's biggest brands, we play an important role in building strong relationships with customers that impact lives and businesses around the world. Here, creativity and inspired storytelling combine with strong data-driven marketing and personalized digital communications to create real human connections that drive business results. As a member of our diverse community of vendors, you can have a variety of business experiences and do everything, from connecting small businesses with new customers to discovering insights that drive the future of payments. Develop a strong career as you work to impact people and businesses everywhere. Find your retail location with #TeamAmex.
How can you make an impact on this project?
American Express Global Commercial Services (GCS) is the leading payments provider for businesses of all sizes. Within the GCS, the US Small and Medium Enterprise (SME) sector is a key area of investment guidance. Digital marketing teams accelerate the growth of US SMBs by creating best-in-class, integrated digital experiences from the first hand of the acquisition journey from onboarding.
Manager/Sr. The manager will play a key role in the success of the digital business channel, creating a seamless digital journey from our website to our digital apps and onboarding process. He/she should have a track record of building relationships within the organization and getting things done by influencing others, and the ability to bring long-term strategic thinking to the situation.
Unlock new features and experiences with our proprietary digital tools and onboarding journeys to improve application initiation, completion and approval
Lead cross-functional partners to launch new app experiences that use risk-based capabilities to improve customer experience
Develop marketing and communications strategies to drive improved app experiences
Personalized forecasting and outcome tracking for cardholders acquired through the Online Card Enrollment Experience (OCE).
Work closely with the Digital Product Owner team to ensure project priorities and implementation processes meet market or business requirements.
Build strong partnerships with New Account Risk, Enterprise Digital & Analytics and global operations teams to deliver best-in-class app experiences from the beginning of the app journey to adoption.
Create and expand a foundational program of testing and learning and research
Represents the business results required by marketing to be resolved and built by the EDA digital product team
