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Full job description
The Account Manager uncovers new business and develops new customer relationships while building trust and fostering existing customer relationships.
This Full-Time, onsite position not only offers stability but also provides you with the opportunity to participate in our 401(k) with employer match and enjoy employer-paid medical and dental benefits. We value your commitment and want to ensure your well-being.
Responsibilities:
- Prospect, develop, and grow customer base.
- Close deals, negotiate rates, and book loads.
- Develop and foster strong customer relationships and customer growth.
- Work with all departments to ensure superior customer service of assigned shipments and /or accounts.
- Effectively communicate with customers.
- Handle high volume, outbound calls.
- Analyze data, solve problems, and actively seek opportunities to improve customers supply chains.
- Deliver cost-effective solutions which always keep the long term interest of the customer as the first priority.
- Ensure performance to the office annual goals and objectives through individual goal success.
- Occasional travel.
- Other duties may be assigned.
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Preferred: 2 years of experience in the transportation/logistics industry.
Bachelor's Degree in a related field.
Experience with McLeod software and a consistent record of accurately rating and pricing truckload shipments are a plus.
Existing and portable book of customers.
Strong organization and time management skills.
Must possess basic PC skills: Microsoft Excel, Word.
Self-starter capable of working independently and making decisions with limited supervision.
Ability to thrive in a fast-paced, high-pressure environment.
Ability to effectively communicate both orally and in writing.
Ability to solve practical problems.
Communication with customers, carriers, and drivers after-hours may be required.
Positive attitude with high energy.
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
