Full job description
- Coordinates the daily activities of the clinic staff, including delegating work assignments.
- Assures that priorities established by the Practice Manager are effectively communicated to the team and properly implemented.
- Responsible for monitoring, maintaining and tracking daily statistics.
- Oversees reconciliation of daily deposit logs and preparation for bank deposits.
- Provides new hire training as well as ongoing training to assigned staff.
- Assists the team in problem resolution. Recommends solutions to the Practice Manager and escalates issues to the Practice Manager when appropriate.
- Leads the team by creating a positive work environment through individual and team recognition.
- Performs verbal counseling, recommending corrective action to the Practice Manager.
- Assists the Practice Manager in the recruiting, hiring and interviewing process of the office staff.
- Displays exceptional customer service skills in responding to all inquiries from patients, insurance carriers, outside agencies, internal departments and coworkers when appropriate.
- Serves in a supervisory capacity and performs supervisory duties in the absence of the Practice Manager as directed.
- Prepares and submits reports as required.
- Assists Medical Director with special projects and tasks as needed.
- Assumes staff duties for absences and temporary staff shortages.
- Authorizes, coordinates, and monitors daily site activities such as supply ordering, IT, maintenance issues, phones, etc.
- Responsible for monitoring the clinical team in meeting demands of patient volumes and handling complaints regarding clinical staff.
- Responsible for proactive management of physician, mid-level provider and ancillary schedules to ensure timely care of patients, appropriate daily volumes and completion of all clinical documentation in a timely fashion.
- Responsible for proactive management of coding department to ensure daily submission of properly coded fee tickets to the regional business office.
- Maintains strict confidentiality in accordance with HIPAA regulations and Company policy.
- Presents a positive, professional appearance and convey a professional demeanor in the performance of assigned duties.
- Responsible for following all facility, organization and department precautions and procedures in the performance of all job duties to ensure a safe work environment for self and others.
- Completes compliance requirements as needed.
- Performs other duties as assigned or requested.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- No weekends
Experience:
- Management: 4 years (Required)
Language:
- Haitian Creole/ Spanish (Preferred)
Work Location: In person
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