Job Responsibilities: Operations Agent
Salary: $20-30/Hour
Company: Southwest Airlines
Location: USA
Educational Requirements: Bachelor's Degree
Full Job Description:
We are committed to providing our employees with a stable work environment and equal opportunities for learning and personal growth. Creativity and innovation are encouraged to improve Southwest Airlines' performance. In particular, employees will benefit from the same concern, respect and quality of care within the organization that they are expected to share with all Southwest customers.
Job description:
Compensation of $17.41 to $17.41 per hour*, with the possibility of future increases according to the applicable salary scale of the collective agreement. Possibility of overtime and exchange rate.
Benefits you'll love:
• Fly free, as a privilege, on any empty seat on all Southwest flights (your dependents are eligible)
• Up to 9.3% 401(k) company match, dollar-for-dollar, of earnings, per bonus payment***
• Annual profit-sharing contributions can be made in retirement - when Southwest benefits, you'll benefit***
Check out more benefits you'll love: https://careers.southwestair.com/benefits
Summary of duties
Southwest Airlines travelers come together to achieve our mission of connecting people to what's important in their lives through easy, reliable and affordable air travel. Our staff perform important tasks "on the wing" at the airport, including completing aircraft weight and balance details, providing a smooth and hospitable check-in experience for customers and operators and other employees who work to facilitate the departure of the aircraft. They work behind the scenes preparing flights for departure while serving Southwest's domestic and international customers on a daily basis. The employees are good communicators who like to work as one in a strong and safe environment.
Other details:
Group-based work that includes shifts assigned based on seniority. Shifts may include early mornings, late evenings, weekends and holidays.
No US or current authorization to work in the United States is required and no current or future work authorization is available. Southwest Airlines is an equal opportunity employer. We continue to seek opportunities to showcase the community we serve and welcome applicants with diverse perspectives, backgrounds and experiences. Work
Provides friendly service and maintains good relationships with all internal and external customers
Working in a collaborative spirit to ensure the success of our business
He is responsible for providing legendary customer service to flight attendants by coordinating ramps, operations, supplies and flight schedules to ensure on-time departures and quick turnarounds as well as making time for delayed flights.
It operates in the airport, accommodation, aviation and aerospace industries. Can be exposed to various weather conditions as well as noise and fumes from aircraft and machinery. Open and close ports, providing advice to Dispatch
Manages AMS traffic and radio communications as required
Coordinates loading and unloading of aircraft by monitoring ramp activities
Answering station operations calls
Notifies the gate staff of the start of the check-in
Prepares travel release forms and collects weather reports from OTIS for crew
Schedule refueling as needed
Supports different weights and sizes. Notify Dispatch, FLIFO and airport of departure/arrival
Airplane closed; files and maintains accurate flight documents. Make sure the plane is properly washed and serviced before departure
Coordinates special services required on board such as bathroom maintenance, cabins, customer wheelchairs, and special emergency cleaning.
Operates bridges, arranges check-in and check-out
Work with gate operators to expedite the check-in process, collect check-in passes and/or electronic check-in data, and check check-in rates.
Check the bag, if necessary. Catwalk ladders are often used to carry items from the catwalk to the top
Composes and submits error reports as required. Checks the load on hand to ensure it is properly recorded and calculated. Monitors and sends all board messages and company messages to the specified port
Receive, send or make page calls and make page announcements, as appropriate. Keeps other airport staff informed of aircraft movements, weather conditions and regular operations
Prepares logbook to record travel document information. Operates flight information display equipment and updates systems as required
Prepare and dress appropriately according to company standards and present a neat and professional appearance while at work
Provides friendly service to all colleagues and customers. Performs special duties or responsibilities assigned by supervisor or station staff
Responsible for land safety and ensuring operations follow safety procedures
Can work as a porter. More information can be found in the QAP Weight Loss Assistant
Must be able to meet all physical ability requirements listed in this description
May perform other duties as assigned by senior staff
