Job Responsibilities: Pharmacy Technician
Salary: $20-30/Hour
Company: Aetna
Location: Providence, USA
Educational Requirements: Bachelor's Degree
Job Description
The position interacts at once with patients to steer accepted utilization, therapy modifications, solution questions, remedy issues, offer schooling, and keeps our enterprise’s recognition for extremely good service. It calls for unbiased and self-directed performance at the same time as operating throughout a greater team.
The primary function of this function focuses on communicating the advantages of generics or other suitable remedy to patients with a goal of providing ordinary savings to patients and customers. This role will work intently with area of expertise projects team to behavior commonplace conversions or therapy modifications on centered medicinal drugs at the same time as operating closely with the affected person.
Additionally, PSR is liable for severa adherence outreach efforts to make sure our sufferers are staying on their medicinal drugs and remaining adherent and compliant to their cures.
PSRs will efficaciously handle incoming or outgoing cellphone calls to patients, clients, and different clients while proactively gaining affected person and order statistics. This position calls for a operating know-how of coverage, health care, reimbursement-associated requirements for meting out, processing of recent referrals, and supplying customer training, and habitual evaluation and problem identity with suitable escalation to a pharmacist.
Our pharmacy has a hi-power culture and we’re enthusiastic about offering tremendous customer service with empathy, at the same time as resolving the patients’ questions about the first call. If you get satisfaction by way of understanding that you have helped a person, observe these days.
We have a comprehensive training application to make certain your achievement at the crew.
We offer work from home flexibility if you meet standards. Work at home qualifications encompass however aren't confined to keeping your personal net with accepted pace requirements and a cozy workspace free from distractions. Adherence to HIPAA and governmental compliance is needed in this position.
These group works Monday-Friday, weekends off. Time table alternatives are designed to create a flexible work agenda for those balancing priorities in and outdoor of work. Days off and hours may range, though you will have a set schedule.
We provide a complete blessings package which includes scientific, dental, imaginative and prescient coverage in addition to a wide variety of supplemental benefits and discount packages. We offer a entire PTO bundle for complete time colleagues together with 10 paid corporation vacations.
Required Qualifications
- 1+ years of customer support revel in dealing with and resolving consumer needs over the telephone
- Valid az registered pharm tech license
- 6+ months of high-quantity customer service revel in running in home windows, microsoft, or some other comparable application
Preferred Qualifications
- Earlier Healthcare enjoy with advantages, insurance, or prescriptions plus.
- At ease referring to customers in a patient and empathic way that demonstrates a real problem for improving their satisfactory of lifestyles.
Training
- Verifiable high faculty diploma, GED, or equivalent required.
Commercial enterprise overview
Deliver your heart to CVS fitness each one of us at CVS health shares a single, clean cause: Bringing our heart to each second of your fitness. This purpose publications our commitment to deliver more desirable human-centric health take care of a rapidly converting international. Anchored in our logo — with heart at its center — our purpose sends a non-public message that how we supply our offerings is simply as crucial as what we supply. Our coronary heart At work Behaviors™ assist this purpose. We want every person who works at CVS health to feel empowered by the function they play in reworking our tradition and accelerating our capability to innovate and supply answers to make fitness care more non-public, handy and cheap. We attempt to promote and sustain a subculture of variety, inclusion and belonging each day. CVS fitness is an affirmative motion employer, and is an same opportunity organization, as are the medical doctor-owned companies for which CVS fitness provides management services. We do not discriminate in recruiting, hiring, promotion, or another personnel motion based totally on race, ethnicity, color, national starting place, sex/gender, sexual orientation, gender identity or expression, faith, age, disability, blanketed veteran fame, or any other function blanketed with the aid of applicable federal, nation, or nearby regulation. We proudly help and inspire people with military revel in (lively, veterans, reservists and national guard) as well as military spouses to use for CVS health process opportunities.
