Job Responsibilities: Pharmacy Technician
Salary: $20-30/Hour
Company: Aetna
Location: Hartford, USA
Educational Requirements: Bachelor's Degree
Job Description
The role interacts at once with sufferers to steer widely widespread usage, therapy modifications, answer questions, clear up problems, provide schooling, and continue our organization’s recognition for the splendid carrier. It requires independent and self-directed performance even as operating throughout a greater team.
The number one position of this function focuses on speaking the blessings of generics or other appropriate therapy to patients with the purpose of offering standard savings to sufferers and clients. This position will work carefully with the distinctiveness initiatives group to behavior time-honored conversions or remedy changes on targeted medicines while working carefully with the affected person.
Additionally, PSR is answerable for several adherence outreach efforts to ensure our sufferers are staying on their medications and closing adherent and compliant with their treatment plans.
PSRs will successfully cope with incoming or outgoing cellphone calls to sufferers, customers, and other customers while proactively gaining affected person and order facts. This function requires a working knowledge of insurance, fitness care, reimbursement-associated necessities for dispensing, processing of latest referrals, and supplying customer training, and ordinary assessment and trouble identity with suitable escalation to a pharmacist.
Our pharmacy has a hello-energy tradition and we’re captivated with presenting first-rate customer support with empathy, while resolving the patients’ questions on the first call. In case you get pleasure by knowing that you have helped someone, observe nowadays.
We have a comprehensive training program to make certain your success with the crew.
We offer earn-a-living-from-home flexibility if you meet standards. Work from home qualifications encompasses however are not constrained to maintaining your personal internet with permitted pace requirements and a secure workspace free from distractions. Adherence to HIPAA and governmental compliance is needed in this role.
This group works Monday-Friday, weekends off. Schedule options are designed to create a flexible painting time table for the ones balancing priorities in and out of doors of labor. Days off and hours can also range, though you will have a set agenda.
We offer a complete blessings package deal which includes medical, dental, and vision insurance in addition to a wide range of supplemental blessings and cut-price packages. We offer an entire PTO bundle for complete time colleagues inclusive of 10 paid company holidays.
Our application manner is 2 simple steps.
1. Practice online
2. Take our virtual job Tryout to rapidly music the recruitment method and begin your career with CVS!
Required Qualifications
- Valid Registered Pharmacy Technician License – per kingdom requirements
- 1+ years of customer service revel in managing and resolving client desires over the phone
- 6+ months of excessive-volume customer service experience working in home windows, Microsoft, or any other comparable utility
Desired Qualifications
- Previous Healthcare experience with blessings, coverage, or prescriptions plus.
- Secure referring to customers in a patient and the empathic way that demonstrates a real issue for enhancing their quality of lifestyles.
Education
- Verifiable excessive faculty diploma, GED, or equally required.
Enterprise evaluate
Carry your heart to CVS Health every one folks at CVS Health stocks a single, clear purpose: Bringing our heart to each second of your health. This reason guides our dedication to supply more advantageous human-centric health and take care of a rapidly converting international. Anchored in our brand — with a coronary heart in its middle — our motive sends a personal message that how we deliver our offerings is just as important as what we supply. Our heart At work Behaviors™ guide this purpose. We want everybody who works at CVS Fitness to feel empowered by using the role they play in transforming our lifestyle and accelerating our capacity to innovate and supply solutions to make health care extra non-public, handy, and lower priced. We attempt to sell and preserve a tradition of variety, inclusion, and belonging daily. CVS Fitness is an affirmative action company, and is an equal possibility organization, as are the health practitioner-owned agencies for which CVS Health affords management offerings. We do not discriminate in recruiting, hiring, promoting, or every other employee's movement primarily based on race, ethnicity, coloration, national origin, sex/gender, sexual orientation, gender identification or expression, faith, age, incapacity, included veteran repute, or every other function blanketed by applicable federal, country, or nearby law. We proudly help and inspire human beings with military enjoy (energetic, veterans, reservists, and countrywide protection) as well as navy spouses to use for CVS fitness activity opportunities.
