Full job description
Overview:
Our mission is to serve nonprofits across the world with free, easy-to-use fundraising tools. We obsess over continually improving our platform towards making the nonprofit leader’s life easier and amplifying their ability to do good through our powerful all-in-one platform.
BetterWorld offers over 100,000 nonprofits a platform of nine different interconnected fundraising tools. In this role, you'll work directly with our leadership team to help ensure these tools remain best-in-class – not just meeting industry standards (of our peers that charge thousands of dollars) but surpassing through the ideals of elegant design and empathy for our core user.
With that said, we care far more about who you are than what you've done. Here are some of the qualities our ideal candidate possesses:
- Extremely positive demeanor - you are definitely a glass half-full type person!
- Hardworking - We want team members who appreciate independence and prove they are worthy of the trust we put in them.
- Organized – You loves lists, creating structure and hitting deadlines.
- Excellent attention to detail – No detail is too small. You care about the small things and take pride in things being right.
- Good sense of humor - we work hard but don't take ourselves too seriously. Life is too short!
- Kind and empathetic - The difference between good team culture and great team culture often comes down to empathy. We want someone who is willing to go the extra mile.
- Excellent written and verbal communication skills - you don't have to be an author, but good grammar is important to give our clients confidence that we care about the details.
- Fast learner - you like new challenges and throw yourself into picking things up quickly.
Key Responsibilities:
Product Strategy: Work with our leadership team to develop, lead, and communicate a clear product strategy and vision for BetterWorld's portfolio of fundraising tools.
Product Roadmap: Ensure product roadmap ensuring it aligns with business priorities, user needs, and market trends. Make data-driven decisions and prioritize features accordingly.
Project Management: Define and prioritize product features, enhancements, and requirements based on customer feedback, market research, and mission impact.
Product Launch: Plan and implement successful product launches, including marketing strategies and user communication. Monitor product performance post-launch and iterate based on user feedback.
Product Advocate: Advocate for the most important features our tech team should prioritize. What changes should we make to build the easiest to use fundraising platform in the world?
User Research: Conduct, analyze, and engage with user feedback/research to gain insights into user needs, preferences, concerns, and difficulties. Use this data to inform product decisions and improvements.
User Experience: Work with UX/UI designers to create (or create on your own) user-friendly and visually appealing products. Ensure a seamless and engaging user experience across BetterWorld's digital platforms.
Data Analysis: Apply data analytics and key performance indicators to supervise product performance, identify areas for improvement, and make decisions to optimize the product.
Market and Competitive Analysis: Stay informed about industry trends, emerging technologies, and the competitive landscape to identify opportunities in the market, ensuring that our products remain innovative and effective.
Requirements:
- Bachelor’s degree or equivalent practical experience of 4+ years working on technology-powered products as either a product manager, product designer, engineer, data analyst, data scientist, or user researcher.
- Solid understanding of digital media platforms, technologies, and industry trends.
- Experience in building products with a track record of driving growth.
- Led product development on sophisticated features from initial concept to full implementation.
- A history of deep, demonstrated understanding of the techniques and methods of modern product discovery and product delivery.
- Proven track record to determine solutions to challenging problems with many constraints, using sound judgment to assess risks, and provide recommendations in a well-structured, data-informed, written narrative.
- Strong verbal and written communication skills to aid in collaborations with engineers, designers, and organizational leaders.
This role is an excellent opportunity for someone looking to make a significant impact in a fast-paced, dynamic environment. If you are a resourceful, detail-oriented professional who enjoys taking on diverse challenges, we would love to hear from you. As part of your application, please send an email to mission@betterworld.org - the subject line of the email should have your name, a dash and then your Spirit Animal (the animal that most represents your personality!) - e.g. "Whit Hunter - Snail". In the email, please answer the following questions: 1) If you could spend a month anywhere in the world, all expenses paid, where would you go and why? 2) What's one thing you'd improve about BetterWorld (from a platform, product, or UX perspective) (Feel free to create an account, browse our marketing pages at betterworld.org, or take a look at a sample campaign at demo.betterworld.org.)
Thanks!
Job Type: Full-time
Pay: $62,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Experience level:
- 4 years
Schedule:
- Monday to Friday
Work Location: Remote
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