Job Responsibilities: Product Manager, Fraud & Payments
Salary: $20-30/Hour
Company: American Express
Location: USA
Educational Requirements: Bachelor's Degree
Full Job Description:
With the right support, people and businesses can make tremendous progress. When you join the Amex team, you'll be part of a global community of diverse colleagues committed to supporting our customers, our community and each other. Here, you will learn and grow as we help you create a unique and meaningful career path for the benefits, programs and changes that support you personally and professionally.
At American Express, you will be recognized for your contribution, leadership and influence. Everyone who works together has the opportunity to participate in the success of the company. Together, we will win as a team, and strive to uphold our corporate values and our strong commitment to support and deliver the best customer experience in the world every day. And we will do this with integrity and an environment where everyone is seen, heard and felt. Join the Amex team and let's lead the way together.
Accertify is a trusted partner of the world's largest e-commerce brands. We help our clients increase their revenue and protect against losses through our company's anti-fraud and digital identity offerings. When you join Accertify, you will be part of a digital solution to streamline e-commerce, providing peace of mind to customers and their customers around the world. #TeamAccertify provides reliable solutions for customers and services you can trust.
Accertify is a full subsidiary of American Express, which means our members can enjoy the amazing benefits and advantages offered by our parent company.
How can you make an impact on this project? The Product Manager will play a key role in working closely with customers and cross-functional teams to effectively deliver strategies and develop products that drive our customers' success. This person will be responsible for product management of Accertify's core platform, with a focus on machine learning and reporting capabilities.
Important roles and responsibilities:
Collaborate with engineering and design to define user stories, lead product specifications, and conduct user testing.
Work with the Accertify Decision Sciences team to identify new models to strengthen our machine learning models. Managing multiple projects in line with our product strategy/map.
Coordination between teams to launch products and features, managing products and marketing after the launch. Conducts research and competitive intelligence to identify and exploit market opportunities.
Development of technical requirements and specifications. Collaborate with marketing, sales and partner teams to create a strong distribution strategy.
Review, develop, plan and implement product strategy, support the strategy and marketing efforts and ensure that all functional teams are informed about new product offerings and go-to-market strategies. Research departments for potential new revenue streams.
Ensure proper internal and external product documentation
Track product metrics and create internal measurement dashboards
Edit request logs and suggestions
Interact with customers and prospects to identify challenges and demonstrate how our solutions can help solve them.
