Program Support Manager

Full job description

Description:

Vistra has been a successful partner with SOCSOUTH for 8 years. Serve your country and join our winning team!

This position provides support to the overall SOCSOUTH mission by providing highly specialized technical and operational related functions for the Directorate of Operations (J3). The team member shall provide program support to multiple directorates within Special Operations Command South.

DUTIES AND RESPONSIBILITIES.

The Program Support Manager is a pivotal role responsible for the orchestration and management of host-nation entry visa applications, overseeing sensitive electronics, and SOF equipment accounts. This role supports approximately 150 Joint SOF personnel across 22 Latin American countries, ensuring operational readiness and compliance with SOCSOUTH Command directives. This role is essential for maintaining the operational integrity and support of Joint SOF personnel, ensuring that all logistical and administrative functions are performed with precision and in accordance with SOCSOUTH Command standards. Includes tasks such as:

Program Support Manager shall perform tasks such as:

• Develop and manage visa application programs, ensuring timely processing and adherence to international documentation requirements.
• Administer sensitive accounts, including electronics and SOF equipment, maintaining inventory control and monthly audits.
• Guarantee uninterrupted service delivery, manage fluctuating demands, and maintain support during peak periods.
• Oversee contractor personnel schedules to ensure availability during designated hours.
• Manage material inventory, equipment, and property for the SOCSOUTH Operations Directorate (J3).
• Maintain expertise in Department of Defense logistics policies and procedures to support property accountability and control.
• Utilize the Global Combat Support System-Army (GCSS-A) for accurate accounting of non-expendable property.
• Coordinate visa-related matters, including travel documentation and immigration requirements for military and civilian personnel.
• Drive to various Consulates and Embassies in the Miami Area for document processing and official engagements.
• Serve as an authoritative source for visa application procedures and official documentation verification.
• Liaise with high-level Consulate representatives to facilitate official visa acquisitions for USSOUTHCOM AOR SOF missions.
• Support equipment requirements for partner nations, adhering to sections 2282/333 and 127e program guidelines.
• Process visa applications for the command on a weekly basis.
• Travel locally at least twice weekly for visa processing.
• Strong coordination skills with the ability to manage complex documentation processes.
• Work Schedule: Services are to be provided during normal duty hours, with flexibility to accommodate mission requirements and travel needs.

Requirements:

• 10 years prior military experience.
• Minimum of 5 years of logistical experience with asset management/inventory control.
• Knowledgeable about, and able to reference, official travel regulations and procedures.
• 3 years of experience working with GCSS-A or similar DoD inventory systems.
• Familiar with the process of facilitating VISA applications (i.e.: development of VISA application package/Embassy submittal/tracking status)
• Possess and maintain a current SECRET security clearance.