Project Coordinator – Franchise Development

Full job description

The Project Coordinator - Franchise Development is responsible for assisting in the project setup and tracking franchisee transactions, including new retail store buildouts, owner changes, remodels, and closures.

What will be my duties and responsibilities in this job?

• Setup new accounts and contacts in Salesforce
• Create initial setup of project tracking in project software
• Setup and remove user profiles for various vendors and internal systems
• Process account and systems off-boarding in Salesforce and other systems
• Process new store opening pre-written press releases
• Assist with account project follow-up
• Assist with new franchisee orientation
• Coordinate, track, and submit claim vendor agreements
• Confirm and track new project shipments
• Prepare and maintain comprehensive project documentation
• Communicate work statuses, roadblocks, issues, and completion timelines
• Partner with CPR teams to support growth initiatives
• Communicate with internal cross-functional teams as needed
• Crosstrain on key tasks to ensure continuity of projects
• Support the Franchise Development team and the broader CPR Team as needed
• Assist new and existing franchisees to open, rebrand, transfer, relocate, or close location(s)

What are the requirements needed for this position?

• Bachelor’s degree or 2+ years of experience in a relevant field (Mobile/Wireless)
• Strong MS Office skills, including Excel skills
• Ability to be initiative-taking, self-sufficient, and utilize available tools to solve problems
• Effective oral and written communication abilities
• Strong planning, organization, and time-management skills with a keen eye for detail
• Experience collaborating with multiple stakeholders
• Resilience, with the ability to thrive in a rapidly changing environment
• Salesforce knowledge preferred

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Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.