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Full job description
Job Purpose
The role of a Skechers Sales Associate is to provide an excellent customer experience. Sales Associates are enthusiastic and welcoming, they serve as Skechers product experts and are committed to customer satisfaction.
Main Responsibilities
- Drive sales through excellent customer service.
- Act as a product expert and serve as a brand ambassador for all things Skechers, using this knowledge to guide customers to the right product selection.
- Continuously ensuring floor inventory is well maintained, merchandising, stocking and cleaning – whatever it takes to create a premier shopping experience for the customer.
- Efficiently process customer transactions, discounts, etc. at the point of sale. Accepts returns professionally and encourages exchanges or alternatives where possible, striving to always maintain the customer relationship.
- Stays up to date on the latest Skechers’ product knowledge.
Skills, Qualifications and Experience
- Loves being a part of the team and treats every coworker with respect and positivity.
- Previous retail, restaurant, or hospitality experience preferred but not required.
- Work availability should be open to the store’s needs.
- Flexible and motivated to provide excellent customer service.
- Strong attention to detail.
About Skechers
Skechers (NYSE: SKX), a global, Fortune 500® brand develops and markets a diverse range of lifestyle and performance footwear, apparel, and accessories. Developing comfort technologies is the foundation of all we do – delivering stylish, innovative, and quality products. Serving over 180 countries and territories, Skechers connects customers to products through department and specialty stores, e-commerce and digital stores, and through our more than 5,200 company-and third-party-owned retail locations. Headquartered in Southern California, with offices and distribution centers around the globe, Skechers has spent 30 years helping people of all ages look and feel good.
Skechers recognises the importance and power of diversity within our business. We ensure that our people processes are fair, transparent and promote equality of opportunity for all employees and job applicants.
Reasonable accommodations may be made to enable individuals with disabilities or health conditions, who are otherwise qualified for the job position, to perform the essential functions as detailed above.
