Sales Support Associate

Full job description

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.

Job Purpose

Performs administrative, clerical, and data entry duties to support sales operations.

Responsibilities

Individual must be able to perform the essential duties with or without reasonable accommodation.

• Contribute to the efficient and effective operation of their team or department in order to meet MRC Global objectives;

• Establish and maintain relevant files and process incoming and outgoing mail;

• Answer incoming calls from customers and internal contacts, take messages and follow-up as appropriate;

• Perform efficient and accurate data entry using MRC Global specific software: may include purchase orders, sales orders, expediting, sales quotes, buyouts and/or direct shipments with vendor verification;

• Confirm accuracy of purchases with vendors to include shipping, billing and customer support;

• Assist with on-going competitive analysis to include the preparation of reports or other materials;

• Assist with general office duties and related tasks, i.e., travel arrangements, expense reporting, copying, filing, office supply orders;

• Establish excellent rapport with management, corporate employees, branch employees, vendors, and customers using written correspondence, proper phone etiquette, and other effective interpersonal skills;

• Perform other duties or projects as assigned;

• Take reasonable care for the safety and health of yourself and others; report workplace hazards, injuries, or illness immediately.

Qualifications

Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered.

• High school diploma or GED (General Education Degree);

• Two years’ experience in working in a business office;

• Experience or the ability to learn purchasing systems, RAZOR and other MRC Global specific software;

• Ability to maintain strict confidentiality (specifically regarding department, contracts and original cost of material), to prioritize multiple tasks, and to work independently and as part of a team;

• Demonstrated Proficiency with and accuracy in using MS Office, including Word, Excel, PowerPoint, Access, and Outlook;

• Ability to work scheduled and unscheduled overtime.

Additional Qualifications

• Must have the ability to provide documentation verifying legal work status;

• Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries;

• Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines.

Working Conditions

For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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