Senior Coordinator, Operations Support

Full job description

Your Opportunity as Senior Operations Support Coordinator
Collaborate with the Plant Human Resources team on administrative, operational activities, and support for the needs of Plant Leadership and employees. Serve as the main contact for Leave Coordination, Attendance & Discipline Management and Tracking, operational reporting, and hourly recruiting processes. Assist and lead company events and community engagement. Serve as a back-up for payroll processing as needed.

Location: Orrville, OH Plant

Work Arrangements: 100% on-site

Reports to: Human Resources Manager

In this role you will:

• Perform all recruiting activities for entry level hourly employees including sourcing, screening, interviewing, etc.
• Assist Associate Human Resources Manager with labor contract expectations including job posting, bidding process, disciplinary process, etc.
• Assist Human Resources Manager on activities related to the organizational pillar of the Smucker Quality Management System (SQMS)
• Manage one-time payment process for employee safety equipment reimbursements
• Work with Corporate leaves department on current plant leaves, including communicating to plant management on status updates
• Report out finished cases, review yield variances, and catch abnormalities
• Coordinate New Hire Orientation process for all new plant employees (hourly and salary)
• Lead the Plant Tour process including scheduling, equipment, serving as a tour guide, etc.
• Keep plant office supplies stocked, work with quality to ensure supplies in stock are compliant
• Work with outside vendors on scheduling, invoice management, and building vendor relationships
• Manage multiple ad-hoc projects as delegated by Human Resources Manager
• Draft functional communication materials for Operations/Plant HR

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our

Basic Beliefs

, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

• Associate degree or equivalent HR / payroll work experience
• Demonstrates a high degree of diplomacy, confidentiality, and discretion
• Strong organizational skills, detail-oriented, and able to effectively multi-task and meet deadlines
• Ability to excel in a team-based environment, demonstrating collaboration and teamwork
• Able to problem-solve, manage stressful situations, and act with a sense of urgency
• Willingness to work a flexible schedule that most effectively supports the organization
• Willingness to occasionally work off-shifts or weekends as needed

Additional skills and experience that we think would make someone successful in this role:

• Experience with Enterprise software (Oracle/Workday)

• Proficient in Microsoft Suite applications
• Self-motivated and can work accurately and independently with minimal direct supervision
• Builds effective relationships and collaborates both internally and externally
• Identifies improvement opportunities and implements change
• Effective presentation, verbal, and written communication skills
• Excellent interpersonal and social skills

Learn More About Working at Smucker

• Our Total Rewards Benefits Program

• Our Thriving Together Philosophy Supporting All Impacted by Our Business

• Our Continued Progress on Inclusion, Diversity and Equity