Job Responsibilities: Senior UX Writer
Salary: $20-30/Hour
Company: American Express
Location: USA
Educational Requirements: Bachelor's Degree
Full Job Description:
With the right support, people and businesses can make tremendous progress. When you join the Amex team, you'll be part of a global community of diverse colleagues committed to supporting our customers, our community and each other. Here, you will learn and grow as we help you create a unique and meaningful career path for the benefits, programs and changes that support you personally and professionally.
At American Express, you will be recognized for your commitment, leadership and influence. Everyone who works together has the opportunity to participate in the success of the company. Together, we will win as a team, and strive to support our company values and our strong commitment to support and deliver the best customer experience in the world every day. And we will do this with integrity and an environment where everyone is seen, heard and felt. Join the Amex team and let's lead the way together.
The heart of our business is not just the products we offer, but the connection our customers have with our brand. You can create a digital experience – from payments to rewards to services – that keeps us connected and serving our customers at all times. From digital services and lifestyle features to secure and hassle-free payment options, you can make a meaningful difference in our customers' lives and help us stand out in the industry.
What to do
Transform ideas, business opportunities, research and creative vision into compelling, clear and concise content for a key digital journey.
Create content that fits the brand strategy, values and tone of multiple new product initiatives
Design and content management [JC1] [SW2] [JC3] [SW4] for all client banking legacy plans (financial plans, real estate, insurance)
Explore ways to manage all customer bank content so it can be easily found, updated and organized
Work with the sales team to ensure our products are properly displayed and explained
Connect and share ideas in a spirit of love
Communicate with partners and organizations related to work and capacity to better support your decision
Use feedback and test deliverables to optimize
Work with legal and compliance departments to meet regulatory requirements
Eligibility
UX writer with more than 3 years of experience
More of a strategic problem-solving, less of a gap-filler
A sophisticated presenter, clearly explaining how your copy addresses a goal and solves a problem
Champion relationships, early and often
A strong end-user advocate
A person who can pivot quickly and work on multiple projects at the same time
Someone who shows good judgment, needs little direction, and has a strong work ethic
