Shop Manager

Full job description

COMPANY INTRODUCTION:
ALVEST is the world leader in airport ground support equipment manufacturing and distribution, through its entities TLD, Smart Airport Services (SAS), and Alvest Equipment Services (AES), with consolidated sales in the range of 750 million USD. Alvest Equipment Services (AES) is dedicated to ground support equipment maintenance, rental, leasing, and overhaul services with a high level of growth in Europe, the USA, and the Middle East.

POSITION SUMMARY:
The Maintenance Manager is responsible for managing a maintenance station, performing equipment maintenance procedures on a fleet of Airport Ground Support Equipment, maintaining a high-quality standard. Responsibilities also include close communication with multiple Customers to report on Equipment Status and coordinate work.

Hours: Mon - Fri 7:00am to 3:30pm

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: :
(Other duties may be assigned)

• • Manage a team of technicians, ensuring that their performance meets the company safety, quality, and efficiency standards.
  • Manage the work schedule based on equipment availability and customer operational needs.
  • Ensure work area cleanliness, tool accountability, and appropriate shop.
  • Manage the Parts & Service Administrator and ensure that work is properly documented in the ERP system, this includes:
  • • Managing purchasing to maintain stock levels.
    • Maintaining an inventory of spare parts.
  • Manage the relationship with the customer to ensure that work processes follow site safety and workflow guidelines.
  • Communicate Equipment status and repairs ETC to customer.
  • Keep direct manager informed of all relevant activity, providing a high level of detail so the customer’s expectations can be managed and changes to the scope of work can be accounted for.
  • Create/Analyze site activity performance indicators and prepare corrective actions from these indicators.
  • Manage punctual projects related to the maintenance stations.
  • Other assignments as designated by Regional Service Manager.

QUALIFICATIONS AND EXPERIENCE:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• • Bachelor’s Degree strongly preferred, with a technical degree a strong plus
  • Must have strong mechanical aptitude and the ability to understand and troubleshoot heavy equipment
  • Must have shop floor experience and the ability to manage the work schedule and have a presence for all three shifts
  • Must have strong leadership skills, though aptitude would be considered
  • Must have strong communication skills and judgment, with the ability to keep management informed and to know, with training, when to escalate a problem or issue
  • Must be accessible via phone for emergencies
  • Strong Microsoft Office Skills including Excel and PowerPoint
  • 5S (or equivalent) experience for floor organization
  • ERP experience

COMPANY BENEFITS:

• • Medical, Dental and Vision
  • Company Provided Short Term and Long Term Disability Insurance
  • Company Paid Life Insurance & Accidental Death and Dismemberment
  • 11 Paid Holidays + Your Birthday
  • PTO – Minimum 3 weeks per year
  • Annual Profit Sharing Bonus
  • 401(K) and Roth Matching
  • Employee Assistance Program
  • Tuition Reimbursement
  • Free Safety Shoes and Prescription Safety Glasses