Sr. Citrix Engineer

Full job description

Senior Citrix Engineer

Job Description:

Job Summary

GovTact and Leidos Government Health & Safety Solution Group in Windsor Mill, MD in support of the End User Centric IT Support 2.0 (ECIS 2) Contract for Centers for Medicare and Medicaid Services (CMS) is looking to improve and advance the organization. Our program is focused on the delivery of end-user centric IT technology solution to our customer CMS where we are challenged to provide ongoing innovative and seamless experience while using CMS systems, applications and solutions, provide proactive secure development of IT integrations, concepts, and designs across the CMS enterprise and integrate end-user computing devices, conference room technology, infrastructure hardware and software, and user applications into a streamlined and seamless experience across the CMS user base. We fosters a positive end-user experience while ensuring protection of the data.

The ideal candidate for the Senior Citrix Engineer role will have experience in designing, implementing, managing and securing Citrix Virtual Apps and Desktops, Netscaler/ADC, and Citrix Cloud systems. You will be responsible for deployment and management of Virtual Apps and Desktops environment, Netscaler/ADC, and associated components. Assist in analysis, administration and support of Virtual Desktops as well as Virtual Apps solutions. Develop and maintain O&S Standard Operating Procedures for Citrix Virtual Apps and Desktops Environment. Serve as mentor for Junior and mid-level Citrix Administrators. You will be required to troubleshoot and work with other technical functional groups and Engineering Team for all supported technical issues related to the Citrix environment.

Primary Responsibilities

Under the direction of the Development and Engineering Lead, Product Manager, Program Manager and Deputy Program Manager, you will be responsible, to include, but not limited to:

• Deploy and manage Citrix Virtual Apps and Desktops and associated components such as StoreFront, Provisioning Services (PVS), Machine Creation Services (MCS), Director, User Profile Management (UPM), Delivery Controllers (DDC).

• Deploy, configure, and maintain non-persistent Citrix Virtual Desktops environments based on Windows and Server OS to meet business needs.

• Provide support to customers and developers to deliver their applications via Citrix Virtual Apps (published applications)

• Create, test, and maintain golden images utilizing Citrix App Layering technology.

• Design, architect, deploy NetScaler/ADC, to include Gateway, Rewrite/Response Policies, Certificate Management, VIP Configuration, and Traffic Analysis

• Be familiar with Citrix Cloud and its features such as Identity and Access Management (SAML 2.0, Citrix Gateway), Workspace Configuration, etc.

• Buildout Citrix Virtual Apps and Desktops in Microsoft Azure and/or AWS.

• Upgrade, patch, and migrate Citrix components as required.

• Diagnose and troubleshoot Citrix site availability and performance issues and engage Citrix support as needed.

• Create and maintain documentation of Citrix processes.

• Troubleshoot end user issues related to Citrix solutions.

• Have knowledge of Active Directory, Group Policy, DNS, TCP/IP, NFS, VMware and related enterprise management systems.

• Interact with other technical teams as needed (Datacom, Firewall, Storage, etc.).

• Participate in change control procedures.

Basic Qualifications

• Bachelor’s Degree in Systems Engineering, Software Engineering, or Computer Science with 8+ years of progressive experience in a Citrix Engineering role within information technology or Master’s Degree in relevant field with 6+ years of prior relevant experience.

• Strong engineering experience in designing, implementing, managing, and securing Citrix XenApp and Netscaler systems.

• Strong understanding of Virtual Desktop Infrastructure (VDI) based on Citrix Apps and Desktops, PVS/MCS technologies, management of Citrix environment in Azure and on-premise datacenter via Citrix Cloud.

• Strong knowledge of application and desktop virtualization through an assortment of technologies including Citrix Virtual Apps and Desktops.

• Strong knowledge of StoreFront, Provisioning Services (PVS), Machine Creation Services (MCS), Director, User Profile Management (UPM), Delivery Controllers (DDC).

• Strong knowledge of App Layering technology.

• Strong knowledge of Citrix NetScaler/ADC.

• Strong knowledge of Citrix Cloud and its components.

• Strong Knowledge of Active Directory Group Policy (GPO) management and Active Directory Group/User object manipulation.

• Working knowledge of basic database administration functions.

• Experience in Desktop administration & troubleshooting (Windows 10) as well as Server based Citrix solutions.

• Ability to work both independently and in a collaborative team environment.

• Technical writing and presentation skills with ability to effectively communicate with all levels of customer organization (technical resources, management).

Job Type: Full-time

Pay: $100,000.00 - $120,000.00 per year

Benefits:

• 401(k) matching
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Relocation assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Education:

• Bachelor's (Required)

Experience:

• Citric, Netscaler, XenApp, VDI: 8 years (Required)

License/Certification:

• US Citizenship (Required)

Work Location: Remote

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