Staff Program Manager - Boost Operations

Full job description

Company Summary:

DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™.

Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.

Department Summary:

Our Retail Wireless team, serving our Boost Infinite, Boost Mobile and Gen Mobile Brands, is redefining consumer expectations through new platforms, new business models and new ways of thinking. Equipped with a first-of-its-kind 5G network, a passion for change and the power to drive it, we’ll emerge as the nation’s fourth facilities-based wireless carrier and a disruptive force in the market at large.

Job Duties and Responsibilities:

This Staff Program Manager will be working within the Boost Mobile Platform and Project Management Team under the Boost Operations organization. They will be working in a collaborative and fast-paced environment spanning the Boost Mobile and broader Dish organizations.

Key Responsibilities:

• Provide effective leadership, drive successful, on-time delivery, of launches, schedule, scope and budget for strategic initiatives for high visibility complex projects
• Launch planning coordination and support including post launch warranty periods
• Effectively manage and resolve risks or issues in a timely manner
• Manage and assist with prioritization of new project requests and manage project backlogs
• Conduct and lead team meetings to effectively achieve project goals; obtain feedback and approvals for requirements documents
• Provide project status and updates to team and Executives
• Be the business lead/POC representative into IT collaborating to ensure all appropriate business team members are included in requirements, use cases, and customer experience meetings, as necessary
• Be a business advocate with various IT and other cross functional teams; this will require understanding of the products and services being requested and the impacts to the business
• Create a culture of sharing/learning and motivating amongst team members and cross-functional teams; build team relationships

Skills, Experience and Requirements:

Education and Experience:

• BA/BS in a technical or business discipline, or
• 6+ years of program management experience, or equivalent combination of education and experience

Skills and Experience:

• Experience launching products and services to the consumer market
• Excellent organizational, facilitation, and written/verbal communication skills required
• Ability to extract, document and manage cross functional team tasks to completion
• Ability to matrix manage cross functional team members
• Self-motivated with strong, proven, analytical and problem-solving skills
• Ability to collaborate with cross-functional resources and work well in a rapidly changing environment
• Ability to extract, document and manage cross functional technical and Marketing team tasks to completion
• Ability to advocate for business needs while keeping projects on track
• Experience in the wireless industry preferred

Benefits:

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.

This will be posted for a minimum of 3 days or until the position is filled.

Salary Range: USD $96250.00 - $137500.00 / Year

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