Job Responsibilities: Supervisor
Salary: $20-30/Hour
Company: Starbucks
Location: USA
Educational Requirements: Bachelor's Degree
Full Job Description:
At Starbucks, it's about connection. People are at the heart of who we are, especially those who are part of our store team. We connect each other, our customers and our community to make positive impact every day. We believe in working together to make a difference and celebrate our partnership, which is why we call ourselves Starbucks "Partners". Starbucks is a place where everything is warm, where everyone is welcome, and we value the unique experiences everyone brings to our team!
As a Starbucks Shift Reviewer, you will model the store values that define our Starbucks experience. You will lead each shift, working with a team of baristas to deliver excellent customer service and well-crafted products. You will be in a dynamic business environment where you will be able to make a positive impact and lead others, maintain an encouraging team environment, and develop your leadership skills. We believe our Shift Managers are leaders in creating an uplifting experience for our customers and partners.
You will make a good change manager if you:
Take the lead and be an example to others. Enjoy working in a team and inspire others.
Learn how to create a great customer service experience. Focus on quality and be proud of your work.
Have the courage to lead, deliver and guide others. Be willing to learn new things (especially the latest juice recipes!)
Experienced in responsibilities such as financial management and store security.
Able to be calm and composed in a fast-paced and dynamic work environment. Have good communication skills.
From free coffee to competitive wages, Starbucks is proud to offer our eligible partners a temporary and benefit package. Benefits include 100% tuition coverage through our Starbucks College Achievement Plan, health insurance with a variety of plans to choose from, and merchandise and safety programs like our product rewards program, Fish Back. Additionally, Starbucks offers flexible hours and paid time off. Visit starbucksbenefits.com for details.
Value Information
Summary of experience
Customer service experience in retail or restaurant - 1 year
Basic Qualifications
Manage late arrivals and departures, with or without reasonable accommodation
Available to work shift hours which may include mornings, evenings, weekends, nights and/or holidays.
Ensure compliance with operational standards and regulations, including serving safe food and beverages, financial management, and safety and security, with or without reasonable accommodation.
Six (6) months of experience in a position requiring constant interaction with customer requests and satisfaction
Prepare and supervise the preparation of food and beverages according to standard or recipe for customers, including processing variables such as temperature, number of ingredients or substitutes.
At least six (6) months of experience delegating work to other workers and/or coordinating the work of two (2) or more workers.
Knowledge, skills and abilities
Ability to direct the work of others
Ability to learn quickly
Effective oral communication skills
Knowledge of the market
Social power
Ability to work in groups
Ability to build relationships
