System Analyst

Full job description

Mission Statement

• Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company's mission by excelling at our three corporate priorities - safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.

Core Responsibilities

• Monitor, troubleshoot and support intrusion prevention, endpoint protection, data loss prevention, and access control technologies
• 1st Level triage, analysis, and processing of alerts
• Respond swiftly to all alerts; perform initial risk/impact assessments or escalating issues as appropriate
• Open and track incidents through to resolution
• Facilitate communications to both internal and external parties.
• Support Corporate Security through forensics analysis of systems, malware, or network
• This is a rotating position with a shift differential that covers holidays, weekends, and nights.
• Must be available 24/7, on call, and/or participate in off-hour emergency response activities as required.
• Enforce change management controls and guidelines
• Provide real time and near real time responses to end users, technical support groups and IT management
• Perform other related tasks and assignments as required.
• Respond to and participate in any incident response efforts.
• 1st level threat intelligence processing
• Metric collection
• Perform other related tasks and assignments as required.

Required Education/Experience

• Bachelor's Degree preferably in an IT related area; computer science and three (3) years of relevant work experience to include one (1) year of work experience in an IT field or
• Associate's Degree preferably in an IT related area; computer science and Four (4) years of relevant work experience, with at minimum 2 year of work experience in an IT field
• or
• High School Diploma/GED Six (6) years of relevant work experience to include three (3) years of work experience in an IT field

Relevant Work Experience

• Previous IT experience Required
• Previous Cyber Experience Required
• Scripting experience Preferred
• Knowledge of security tools Preferred
• Good understanding of industry standard policy, processes and procedures covering incident, problem and change management Preferred

Skills & Ability

• Strong written and verbal communication skills
• Ability to work within tight timeframes and meet strict deadlines
• Must be proficient in Microsoft Office including Word, Excel, Outlook and PowerPoint, etc.
• Ability to drive multiple projects to successful completion

Physical Demands

• Must sit or stand to answer a phone for entire shift
• Must sit or stand to use a keyboard, mouse, and computer for entire shift
• Must be able to read small print and symbols.
• Must work rotating shifts, including nights, midnights, weekends, and holidays

Other Physical Demands

• Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.
• Must be able and willing to travel within Company service territory
• Must be available 24/7, on call, and/or participate in off-hour emergency response activities as required.

Technical Difficulty Statement

• For technical issues, please contact us at careerconnect@coned.com

Equal Opportunity Employer

• Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual's actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.