Technical Account Manager, Inside Sales

Full job description

Technical Account Manager, Inside Sales

Technical Account Manager, Inside Sales

IMCD US currently has an opening for a Technical Account Manager, Inside Sales. This role needs to be based in the Central region of the US, within driving distance of a major airport.

COMPANY BACKGROUND
IMCD US is a leading global distribution partner and formulator of specialty chemicals and ingredients. An entrepreneurial group founded IMCD in 1995 in the Netherlands. Our vision to transform the distribution industry by continuously adding value to the supply chain through expertise and innovation, is what still drives us today.

Today, we have operations in over 50 countries, where we successfully combine local knowledge with global expertise to obtain sustainable results. IMCD is a strong, innovative business partner and accelerator of solutions for suppliers and producers of consumer, industrial and durable goods in diverse business sectors. Our commercial excellence and solid operations structure facilitate healthy growth.

The Technical Account Manager has a dynamic and challenging role and plays an important part in IMCD’s objective to grow earnings for our strategic principals.

The Technical Account Manager, Inside Sales will have a dynamic and challenging role performing inside sales. This role will play an important part in IMCD’s objective to grow the company’s earnings for our strategic principals. The role will be reporting directly to the Regional Sales Manager, Inside Sales for IMCD US organization.

The TAM role is both strategic and hands-on and is critical to our IMCD US organization. This individual is accountable for executing sales functions in line with our Principal and Customer focused strategy, providing outstanding service, and driving business growth. The relevant qualifications for this role are outlined below.

Successful candidates will be responsible to:
Maintain relationships with existing, core, and target customers at the required level to ensure the continuance of sales growth and customer satisfaction.
Identify targets for each strategic principal.
Respond promptly to all leads and write call reports (within 48 hours).
Engage in technical discussions with customers, outside sales, and internal staff.
Identify future revenue opportunities with new/existing customers, in conjunction with Regional Sales Manager.
Open line of communication with assigned accounts on a regular basis.
Participate fully in technical training sessions.
Identify and document decision makers, within customer/prospect organization, in order to start the sales process.
Maintain and expand the database for designated territory.
Grows earnings per designated sales goals.

Skills:

Extremely ambitious with the drive and commitment to succeed.
Passionate and committed to contributing to results in lead generation and new sales.
Highly energetic, self-starter.
Decision-making, problem resolution, and creative thinking skills.
Desire to learn products technically.
Entrepreneurial business focuses with strong business acumen.
Excellent written and verbal communication skills.
Strong time management skills and the ability to prioritize work.
Highly organized with sharp attention to detail
Naturally shows initiative and is solution focused.
Provides strong leadership to achieve sales results.
Well-presented and articulate.
Proficiency in MS Office (MS Excel and MS PowerPoint, in particular); experience with Salesforce a plus.
Working knowledge of standard office equipment.

Required Qualifications:

Bachelor’s degree in a technical or business discipline
A minimum of two years of sales experience.

Desired Qualifications
Experience selling chemical or technical products.
Experience with distribution sales.
For Food and Nutrition candidates: background in food science/food industry.

Competencies:

Business Acumen.
Problem Solving/Analysis.
Customer/Client Focus.
Communication Proficiency.
Teamwork Orientation.
Supervisory Responsibility:
This position has no supervisory responsibilities.
Work Environment
This job currently operates on a hybrid schedule rotating between office and remote work environments. This role routinely uses standard office equipment.
Position Type/Expected Hours of Work
This is a full-time position, and the hours of work and days are Monday through Friday from 8 a.m. to 5 p.m., unless otherwise directed. Additional hours may be required as needed.

Travel
Limited travel is expected for this position, a minimum of 10%.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

IMCD Offers
If you want to make a real difference and work for a growing and expertise-driven company, then we’d love to hear from you. We’re looking for people who are experts in their field, be it technical, commercial, or managerial. By joining IMCD, you’ll be part of an entrepreneurial, fast-growing group of ambitious and like-minded professionals, where you’ll have the freedom to make your own mark. We are committed to delivering value and acting responsibly. As we grow, we keep our founders’ entrepreneurial spirit intact, creating a world of opportunity. As a truly international company, we have a presence in cities including Singapore, Melbourne, Milan, Cologne, Paris, Zurich, Los Angeles, São Paulo and Toronto. Our Group Office is in Rotterdam, the Netherlands and our shares are traded on the Amsterdam Euronext market, where we are part of the large cap AEX index.