Technical Sales Representative

Full job description

We, at Leggett & Platt Inc., are searching for a Technical Sales Representative to help support our Home Furniture Components business. Our Home Furniture business brings an intense focus on the customer, innovation, world-class manufacturing capabilities, and a global footprint together to create full-package solutions for the industry. We do not make furniture. We make furniture more comfortable. We need the best people on our team to support our strategy, and your work will ensure people around the world have a little more comfort in their lives.

As a Technical Sales Representative you will be responsible for supporting key trendsetter customer base, assisting with implementing value propositions and unmet needs. The Technical Sales Representative will promote Home Furniture as the leading full solution innovative provider consistent with our strategic product and partnership direction.

This is a remote opportunity, with a preference given to candidates within the following states: Mississippi, North Carolina, Missouri, Tennessee, Kentucky or Indiana

So, what will you be doing as a Technical Sales Representative?

Technical Tasks

• Product Knowledge and Support

o Develop a deep understanding of furniture mechanisms and components.
o Provide technical support to customers and the sales team, including troubleshooting issues with furniture mechanisms.

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  Technical Documentation

o Create and maintain detailed product documentation, including manuals, assembly instructions, and technical specifications.
o Ensure documentation is up-to-date and easily accessible to both internal teams and customers.

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  Data Analysis and Reporting

o Analyze sales and usage data to identify trends, issues, and opportunities for improvement.
o Help generate reports for strategies and decision making.

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  CRM and Sales Tools Management

o Help implement and manage and optimize the use of a CRM.
o Help train the sales team on new features and best practices of using these tools.

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  Technical Presentations and Demos

o Prepare and deliver technical presentations and product demonstrations to customers.
o Highlight the benefits and unique features of the furniture mechanisms and other furniture components.

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  Quality Assurance

o Conduct quality checks on furniture mechanisms to ensure they meet company standards.
o Work with the quality assurance team and engineers to address any technical issues that arise.

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  PD Support

o Collaborate with product development team to provide input on new product designs and improvements.
o Assist in testing and evaluation of new products before they go to market.

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  Customer Feedback and Improvement

o Gather and analyze customer feedback on furniture mechanisms and components.
o Propose technical improvements based on customer feedback and industry trends.

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  Training and Development

o Assist in developing training materials and programs for both internal staff and customers.
o Assist in conducting training sessions on the technical aspects of furniture mechanisms and components.

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  Travel Required

o Up to 50% domestic and international
To be successful in this role, you’ll need:

• Business, Engineering, Operations, or other relevant bachelor’s degree preferred
• 2-5 years of technical sales experience preferably in the home furnishings industry, in B-to-B manufacturing sales environment preferred
• Ability to partner with leadership on sales strategy and execution.
• Ability to retain current customer business and strategically target and win new business.
• Deep understanding of consumer driven end markets (preferably in the “Home” markets)
• Ability to craft appropriate business focused messages to and from the customer
• Create and deliver presentations
• Ability to uncover and solve business problems with key accounts
• Data analytics and interpreting data
• Ability to communicate
• Strategic thinking
• Research and investigate business trends

What to Do Next
Now that you’ve had a chance to learn more about us, what are you waiting for! Apply today and allow us the opportunity to learn more about you and the value you can bring to our team. Once you apply, be sure to create a profile, and sign up for job alerts, so you can be the first to know when new opportunities become available.

Our Values
Our values speak to our shared beliefs and describe how we approach working together.

• Put People First reflects our commitment to safety and care of each other, learning and development, and creating an inclusive environment of mutual respect, empathy and belonging.
• Do the Right Thing focuses us on acting with honesty and integrity, delivering the results the right way, taking pride in our work, and speaking the truth – good or bad.
• Do Great Work…Together occurs when we engage without hierarchy, collaborate as a team, embrace challenges, and work for the good of all of us.
• Take Ownership and Raise the Bar demonstrates our responsibility to add value and make a difference, challenge the status quo and biases to make things better, foster innovative and creative solutions to drive impact, and explore new perspectives and embrace change.

Our Commitment to You
We're actively taking steps to make sure our culture is inclusive and that our processes and practices promote equity for all. Leggett & Platt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veteran status, and more. Join us!